{"id":7,"date":"2026-03-09T10:21:29","date_gmt":"2026-03-09T10:21:29","guid":{"rendered":"https:\/\/solmivara.com\/?page_id=7"},"modified":"2026-03-25T09:05:31","modified_gmt":"2026-03-25T09:05:31","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/solmivara.com\/ru\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p>solmivara aims to ensure a smooth and fair shopping experience. If you believe an item received is unsuitable, the following policy explains the conditions under which returns, refunds, or exchanges may be considered.<\/p>\n\n\n\n<p>Return Timeframe<br>Requests for returns or refunds must be submitted within&nbsp;<strong>7 calendar days<\/strong>&nbsp;from the original purchase date. Requests made after this period will not be accepted.<\/p>\n\n\n\n<p>Conditions for Return Approval<br>Returned items must meet all of the following requirements in order to be considered:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item has not been worn, washed, altered, or used<\/li>\n\n\n\n<li>The item remains in its original condition<\/li>\n\n\n\n<li>Original packaging, tags, and labels are intact<\/li>\n<\/ul>\n\n\n\n<p>Items that do not satisfy these conditions may be rejected and returned to the customer without refund.<\/p>\n\n\n\n<p>Refund Assessment &amp; Processing<br>All returned items are subject to inspection upon receipt. Once the assessment is completed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You will be notified of the approval or rejection outcome by email<\/li>\n\n\n\n<li>Approved refunds will be issued to the original payment method used at checkout<\/li>\n\n\n\n<li>Processing time depends on the payment provider and issuing bank and may vary<\/li>\n<\/ul>\n\n\n\n<p>Refund Status Enquiries<br>If a refund has been approved but not yet reflected, customers are advised to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Review their bank or card statement<\/li>\n\n\n\n<li>Contact their card issuer regarding pending credits<\/li>\n\n\n\n<li>Check with their bank for posting timelines<\/li>\n<\/ul>\n\n\n\n<p>If the refund is still not received after completing the above steps, please contact\u00a0<strong>yunfei@solmivara.living<\/strong>\u00a0for assistance.<\/p>\n\n\n\n<p>Non-Refundable Items<br>Items purchased at discounted prices, during promotions, or marked as sale items are not eligible for refund. Only items purchased at full retail price qualify under this policy.<\/p>\n\n\n\n<p>Return Shipping Responsibilities<br>Customers are responsible for all costs associated with returning items.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Original delivery charges are not refundable<\/li>\n\n\n\n<li>Approved refunds may have return shipping costs deducted<\/li>\n\n\n\n<li>solmivara is not responsible for items lost during return transit<\/li>\n<\/ul>\n\n\n\n<p>For higher-value returns, customers are advised to use a traceable shipping method or shipping insurance.<\/p>\n\n\n\n<p>Exchanges<br>Exchanges are limited to items that are confirmed to be defective or damaged upon delivery. Requests must be submitted within the return timeframe.<\/p>\n\n\n\n<p>To request an exchange, please contact\u00a0<strong>yunfei@solmivara.living<\/strong>\u00a0and include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order number<\/li>\n\n\n\n<li>Product details<\/li>\n\n\n\n<li>Clear supporting photographs, where applicable<\/li>\n<\/ul>\n\n\n\n<p>Further instructions and return details will be provided upon review.<\/p>\n\n\n\n<p>Customer Support<br>For questions regarding returns, refunds, or exchanges, please contact\u00a0<strong>yunfei@solmivara.living<\/strong>.<br>Responses are typically provided within 1\u20132 business days.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>solmivara aims to ensure a smooth and fair shopping experience. If you believe an item received is unsuitable, the following policy explains the conditions under which<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/solmivara.com\/ru\/wp-json\/wp\/v2\/pages\/7","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solmivara.com\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/solmivara.com\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/solmivara.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/solmivara.com\/ru\/wp-json\/wp\/v2\/comments?post=7"}],"version-history":[{"count":6,"href":"https:\/\/solmivara.com\/ru\/wp-json\/wp\/v2\/pages\/7\/revisions"}],"predecessor-version":[{"id":2603,"href":"https:\/\/solmivara.com\/ru\/wp-json\/wp\/v2\/pages\/7\/revisions\/2603"}],"wp:attachment":[{"href":"https:\/\/solmivara.com\/ru\/wp-json\/wp\/v2\/media?parent=7"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}